Carphone Warehouse cyber-attack could hit 2.5m customers

Carphone Warehouse cyber-attack could hit 2.5m customers

Retail giant Carphone Warehouse has had its IT systems attacked, with personal data from up to 2.5m customers possibly at risk.


Carphone Warehouse learned that it had been the victim of ‘a sophisticated cyber-attack’ on August 5th when the division which operates a number of the brands websites and services was accessed.


The retailer estimates that personal data including name, address, date of birth and bank details of up to 2.4 million customers may have been accessed. With encrypted credit card data of up to 90,000 customers may also have been accessed.


Carphone Warehouse says that it took ‘immediate action to secure these systems and launched an investigation with a leading cyber security firm to determine exactly what data was affected.’ Adding that it had put in place ‘additional security measures’ to prevent a similar incident.


Sebastian James, Group Chief Executive of Dixons Carphone, said: ‘We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems. We are, of course, informing anyone that may have been affected, and have put in place additional security measures.’





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